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While we expect your stay to go smoothly, it's always helpful to know what to do in case of an emergency.

PT Emergency Service

112 


Bairro da Graça Clinical Center
Travessa das Mónicas, nº 57 D

+351 218 806 000

WORKING from 08h00 to 18h00 on weekdays

Hospital de São José

Rua José António Serrano

​+351 218 841 000

Graça Fire Station

Largo da Graça

+351 218 171 441 

Police Station

R. da Palma 169, 1100-391 Lisboa

+ 351 213 513 642

WELCOME TO
COZY LISBON ALFAMA

01 ACCESS AND SECURITY

 

Your apartment door opens with the PIN code that you received from your host. This pin will be working during your stay from the moment of check-in until your check-out. 

To lock the door, pull it firmly towards you. From the inside, you can disable the PIN access by turning the lock under the handle to the left. The door is equipped with an "anti-panic" feature, so it will always open from the inside by pulling the handle, even if the lock is engaged.

02 YOUR BELONGINGS

Your belongings inside the apartment are your responsibility. We advise you to keep your PIN code secure and avoid sharing it with anyone outside your reservation group.

Please note that the building is shared with other guests staying in the other floors. We recommend not leaving your belongings in common areas unattended or keeping your apartment door open.

03 SECURITY APPLIANCES

Inside your apartment, there are emergency devices that should be handled with care:

  • Fire extinguisher: Located in the kitchen, for use only in the event of a fire.

  • First aid kit: In the bathroom, containing disinfectants and band-aids for minor injuries.

In case of an emergency, contact the local authorities and inform your host immediately.

04 SWITCHBOARD

The apartment’s switchboard controls all electrical appliances. In the event of an overload, the power will shut off automatically. If this happens, unplug one or more devices and reset the power by switching the circuit breaker on the board.

Each apartment has its switchboard located as follows:

  • Apartments 0 and 1: On the wall between the living room and kitchen.

  • Apartments 2 and 3: In the corridor, next to the bathroom door.

  • Apartment 4: Near the entrance door.

BACK TO THE HOUSE BOOK

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