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It's predictable that your stay goes smoothly, However, it's always good to know where to turn to in case of an emergency. 

PT Emergency Service

112 


Bairro da Graça clinical center

+351 218 806 000

Graça Fire Station

+351 218 171 441 

Police Station

+ 351 213 513 642

WELCOME TO
COZY LISBON ALFAMA

01 ACCESS AND SECURITY

 

Your apartment door opens with the PIN code that you received from your host. This pin will be working during your stay from the moment of check-in until your check-out. 

To lock the door you should pull it to yourself firmly. From the inside you can block the PIN code by using the locker under the handle and turn it to the left. As the door is "anti panic" it will always open from the inside, when you pull the handle, even if you have the locker active. 

02 YOUR BELONGINGS

The equipment left inside the apartment is the sole responsibility of our guests. For that reason we advise you to keep the PIN code safe during your stay and to not share it with other people who don't belong to your reservation. 

Please keep in mind that the building is used by several other people who are staying at the other properties, It's not recommendable to leave your belongings on the common areas without being supervised, or leave your apartment door open. 

03 SECURITY APPLIANCES

Be aware that inside the apartment you can find some emergency equipments that need to be used with caution.

At the kitchen a fire extinguisher that should only be used in case of a fire.

At the bathroom there's a first aid kit with disinfection tools and bandaids for some quick assistance.

In case of emergency please call the authorities and inform your host as soon as possible. 

04 SWITCHBOARD

As every house, this one also has a switchboard that controls all the electric equipment. . In case of overpower the board will immediately shut down. If this happens it means that you have too many devices connected and one of them needs to be unplugged. After this step, you can press the circuit breaker on the switchboard to turn on the power again.  

Inside all the apartments you can find the switchboard on the white striped panels. At apartment 0 and 1 the board is located at the wall between the living room and the kitchen. At apartment 2 and 3, at the corridor, right next to the bathroom door. At apartment 4 right next to the entrance door. 

BACK TO THE HOUSE BOOK

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