WELCOME TO
COZY LISBON GRAÇA 

01 WATER

The water from the taps in the apartment is potable and safe to drink.

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The hot water in the apartment is regulated by the water heater. It heats 80 liters of water at a time, which is typically enough for four consecutive showers. Once the hot water runs out, it takes approximately 30 minutes to reheat.

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​In each apartment water heaters can be found as the following list:

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• Apartments 1A and 1B : On cabinet above the safe lockers, at the corridor of the first floor.

• Apartments 2A and 2B: Inside the wardrobe

• Apartments 3 and 4: Inside the kitchen cabinet

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Please be mindful of water usage during your stay, as we all play a part in conserving this precious resource.

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02 THE KITCHEN

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For your convenience, the kitchen is equipped with all the essentials for a short stay.

The fridge is hidden under the kitchen counter top. You’ll also find in the kitchen drawers/cabinets the plates, cups, and cooking utensils, as well as a kettle and a toaster.

The kettle should only be used to heat water; please do not use other liquids, as this can be dangerous and damage the appliance. Similarly, only apply butter, cheese, or jelly to the bread after removing it from the toaster.

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On the countertop, you’ll find a Nespresso coffee machine, which is very easy to use. Simply turn it on by pressing either of the two buttons on top. Lift the cover, insert a capsule, and close the cover. When the lights are still, press the button that matches your coffee preference. 

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Instructions for using the coffee machine can be found at this link ​

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The hob is induction-based and will only start once you place a pan or frying pan on it. To use it, press the "power" button on the touch panel, select the heating zone where you've placed the pan, and adjust the temperature with the "+" and "–" buttons. All the provided pans are suitable for induction. If you are using a different pan, ensure it's compatible. If an "F" sign appears on the touch panel, it means the pan is not suitable.

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In case you turn on the hob on the power button and it doesn't start, it's possible that the equipment needs to be reseted. For that please go to the electric board of the apartment and turn down the button identified as the hob electric provider. Leave it down for about 1 minute and then turn it back on. The hob should now be working properly. 

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Instructions on how to use the induction hob can be found on this link ​​

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The Microwave is also under the kitchen counter top or on the kitchen wall.  You can select the mode and temperature of your preference and press the button with the triangle to start it.

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Under the kitchen sink, you’ll find a garbage bin, a small mop and dustpan, detergent, and a sponge.

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For garbage disposal, a green container is located at the main door of the building. For recycling, there is an Eco Point at the top of the street at Rua de Sapadores. We’ve also provided an extra bag near the bin in case you need it.

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As a complement, we provide one coffee capsule and one tea bag per guest. You will also find a sweet treat, a bottle of olive oil, vinegar, salt, pepper, sugar and paper napkins. Please note that this set is subject to stock availability.

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02 LIVING ROOM AND RECREATIONAL EQUIPMENT 

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The TV works with the two remotes that are provided. The one that has the same brand as the TV should only be used to turn ON the tv or switch the volume. All our TVs work with a channel box from MEO company. To turn on the box, please use the remote identified with "MEO" at the bottom.

If when switching ON the box, the TV does not start automatically, please return to the first remote and select the "source" button on the top left corner, identified with an arrow, and choose HDMI1. 

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Any additional services, selected by the guest, are charged to the final bill of the stay.

If you brought with you a chromecast or any other similar device, please don't forget to plug the HDMI cable back on the TV before your check-out. 

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To access the WIFI, please select the network correspondent to your floor and enter the password cozylisbongraca.

The air conditioner can be used as an heater or a freshner. It will work with the white remote that you will find in the living area. To alternate between the two modes you should open the remote and press the MODE button. On the led panel a snowflake will represent cold and the sun will represent heat. The temperature is regulated with the + and - buttons. The Fan button will boost the mode functions. 

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Instructions on how to use the AC at apartment 1A and 1B can be found on this link 

Instructions on how to use the AC at apartment 2A, 2B, 3 and 4 can be found on this link 

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Please don't leave the equipment turned ON while you're out of the house. 

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If your apartment includes a sofa bed, you will find the linens nearby. We provide a fitted sheet, a pillow, and a duvet for your comfort.

To open the sofa bed, simply remove the seat and back cushions, then pull out the seating section like a drawer. Once fully extended, it becomes a single bed.

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If you would like the sofa bed to be set up as a bed before your arrival, please let us know at least 24 hours in advance so we can inform our cleaning team.

Instructions on how to open the sofa bed can be found on this link ​

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04 BATHROOM

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For your convenience, a hairdryer, first aid kit, bottle of shower gel/shampoo, and bottle of hand soap are provided.​

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All bathrooms have an outlet for the hairdryer usually located right net to the sink.

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One towel per guest will be placed on top of the beds.

For stays longer than three nights, towels can be changed mid-stay upon request.

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05 THE GARDEN

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When you got into the building, you probably have noticed a glass door at the first floor’s hallway. This door gives you access to the common garden of the building.

There is not a set timetable for the garden use, but we ask that you use it conscientiously and ensure your safety during periods of low light.

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Please do not throw any garbage on the floor and specially do not leave trash on the tables, so that the next guest can also enjoy this space.

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The top floor of the garden is closed and should not be used. 

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